That was, it Was it, That was his advice because we, we were going through some issues at the time, a ZA was, and Tom Fuss and I had just Dr. Fuss and I had just come back from Southeast Asia and you know, we were trying to get the… Read More
Did he ever give you any advice?… Read More
Now you mentioned that one of your managers was George, George Felton. Read More
Did th own self be true?… Read More
And the trick is knowing what that compromise is and at what point do you say, well, from an animal welfare standpoint or from an operational standpoint, whether it’s insurance or ment or whatever, I, you know, I can’t do it, but whatever you can do to engage them and… Read More
Oh, well, first of all, listen to your surveys. Be willing to ask questions outside the box on your surveys to find out what your, your visitor expects and wants from you. Then decide if you can actually do it. Now in some cases you can’t do what they would… Read More
What would you say are the keys then to maintaining this visitor attention when they’re at zoo?… Read More
And so I think it hurts in a way. It’s, and I’m not saying you have to regulate it, but boy, there’s gotta be some kind of control there because I think too many people go, oh, that’s reality. No, it’s not. Read More
Well, I used to think it would be a great thing, but then, you know, AI got involved and now I see things on Facebook that I look at and go, that’s not real. So it’s gotten to the point where in some cases it, it could be detrimental and… Read More
How does that help to draw attention to wildlife?… Read More
How, how do you feel, we’ve talked about aa, how do you feel new technology can assist in promoting the zoo?… Read More
This, there’s Facebook, there’s Twitter, windmill cameras. Read More
And the competition, if you want to go to another zoo, is tough. And because I I hold a line at what you can do given your job descriptions, it can get frustrating for people. But one thing I’ve always told my staff is, if, if I can’t, if I… Read More
If they get poached by another zoo, hey, you were successful. You know, it, it is hard to look at it that way. And you may have to start all over again with a unexperienced person, but you did your job and you should be proud of that. We talked… Read More
That’s a derogative comment, I understand that, but you know what, at the same time we got it done and we did a good job down there because everybody knew where they were and there wasn’t a question about it. And, and if they wanted to do something, they knew… Read More
I think you have, I think you have to mentor that. Now there are certain people that wanna be an animal care specialist. That’s all they wanna be. And that’s fine. I I, I think it’s great. They’ve made a commitment, this is where they wanna be, you know, and… Read More
So How important do you think it is for professional growth for a staff?… Read More
But you need to know your limitations, not your skillset, that’s different, but your limitations in authority and management making. And I try to keep that very clear. And I found that if you do that, you get less confusion, you get less angry people because you don’t get into… Read More
Tough. Some people didn’t like it. You know, especially people that always felt that they should, the biggest issue I had when I move into a place is if they’ve always felt that they could do what they want. And I go, you know what, you can do that to… Read More
How has your staff describe your management style?… Read More