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Interview 38268 – Caption Index: 534

How has your staff describe your management style?… Read More

Interview 38268 – Caption Index: 532

You know, that’s what you wanna look for. So On a different kind of thing, can you describe your management style?… Read More

Interview 38268 – Caption Index: 531

But your goal is to make ’em walk out going, I’m gonna come back, this is fun. And my kids enjoyed it. I wasn’t dragging them around the walkway. Read More

Interview 38268 – Caption Index: 528

Or how fast can you service people at, at the counter to get ’em in and get ’em out?… Read More

Interview 38268 – Caption Index: 530

But you want ’em, there’s gonna be days when it’s so busy and so hot that the experie is, isn’t that great?… Read More

Interview 38268 – Caption Index: 529

Simple things like that. As far as guest treatment and the other things that we’ve already talked about, engaging guests either with the exhibit or with the animals, that type of stuff. Read More

Interview 38268 – Caption Index: 527

How, why don’t we model after some hamburger chain that knows how to move through people quickly and do it. It’s nice to have full scale restaurants that have a great menu if you wanna do kind of an evening thing. But during the day, if you’ve got, I mean… Read More

Interview 38268 – Caption Index: 526

So I wanna look at what are the concession stands doing?… Read More

Interview 38268 – Caption Index: 524

Or if their kids are overheated, what are you doing to provide them a comfort area and how, why is that important?… Read More

Interview 38268 – Caption Index: 525

Well, not only because it’s comfortable, but it says they’re gonna stay longer and the longer they stay, the more you might get, you know, you’re gonna bump things up from concession stands to to whatever. So your per caps that they spend, not just at the gate, but your… Read More

Interview 38268 – Caption Index: 522

I think that depends upon where you’re doing it. As far as climate goes down south, it’s pretty easy to do up north, you’ve got winter issues. The the goal is to make it as easy as possible and as comfortable as possible for your patron, for your guests. So… Read More

Interview 38268 – Caption Index: 523

Are you creating environments for them to rest or get out of the heat?… Read More

Interview 38268 – Caption Index: 520

I believe that if you do local and you bring in the expertise that you need, you solve problems, you know, five, 10 years down the road as far as maintenance costs stuff. So You’re building a zoological park. Read More

Interview 38268 – Caption Index: 521

What visitor amenities do you think are important and why?… Read More

Interview 38268 – Caption Index: 519

Cow wall is a, is a density acrylic. It can be UV emitting, but it’s also a light diffuser. And it has, depending upon what size you get, it has a range of anywhere from R three to an R 12 insulation factor. It’s what a lot of the European… Read More

Interview 38268 – Caption Index: 517

Tons of money from having to go back and refurbish things like, you know, steel that was, you know, hot dip, galvanized. But when you put it together, you expose it. So now you got rust and other issues that you gotta deal with. And so by bringing in everybody,… Read More

Interview 38268 – Caption Index: 518

Do you know what cow wall is?… Read More

Interview 38268 – Caption Index: 515

Are there materials out there that can change that, that are maybe less expensive but can take the wear and tear better?… Read More

Interview 38268 – Caption Index: 516

There’s a product out there called Extre. It’s a high density polymer plastic. They make eye beams out of this stuff for skyscrapers. I did the qual exhibit, the Komodo exhibit, our Otter exhibit. I’m trying to remember what else I did down in Miami. Now we’re talking, I left… Read More

Interview 38268 – Caption Index: 513

And I look at it and say, what materials are you using?… Read More

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