I mean, they know water quality, and they know how water moves through pipes, and all that. But now we’re asking you to make sure the standard is the following water quality. And it was even driving the engineers crazy. So I don’t feel so bad about that, that I… Read More
And we’re just getting that point now. The Manatee facility, I was part of that planning and that’s under construction as we speak. $17 million facility. The whole back-of-house of manatee, all the filtration has been redone. I was part of that, state money to do that. Boy, I learned… Read More
‘Cause they were part of the process and we made sure they were part of the process. I do have a funny story about one thing we did miss, but nonetheless, that hospital was the first, ZooTampa was the first zoo to get American Animal Hospital Association accreditation. And still… Read More
Why is that over there?… Read More
But when that hospital opened up, and we had staff involved in certain parts of that, nobody walked in and went, what?… Read More
Why did you do that?… Read More
Can you talk about some of the exhibits at ZooTampa you championed and the highs and lows maybe of each of them?… Read More
Yeah, actually, it’s not an exhibit as much as a facility. And that’s a brand new hospital that we opened up in 2016, which was the first really large project after I got to ZooTampa. It was seven, $9 million. There was some ancillary, other facilities that were part of… Read More
Which as you know, children can be a challenge, especially in a crowd setting, you know?… Read More
And God, you just watch the kids and they’re like really leaning into every word that they say. So you’ve gotta have ’em, you’ve gotta have those people there that are willing to fill in the gaps that the paid staff can’t get to, you know, schedules don’t permit, you… Read More
We do, they’re not called docents now. I forget what the new term is, but very important. I mean, these people tireless, absolutely tireless. Always available to help you out with events, and large group management, and way-finding, and you name it. The program changed in ZooTampa. It was a… Read More
You know, an older gentleman standing there, you know, that could be Grandpa. Grandpa’s telling me about rhinos right now, you know, whatever that is, to watch these people, and like I say, some of ’em have been there as long as I’ve been there, very good at engaging children… Read More
And boy, do people relate to that?… Read More
Do you have docents at the zoo and how important are they?… Read More
You know, if they weren’t interested in the zoo, they’re not gonna show up. I mean, I don’t care how rich you are. But if they wanna start giving back, we need to give ’em those opportunities. And we can’t sit there and stammer, and stutter, and oh my God,… Read More
That’s the really tough question to answer. Read More
So the high-intensity visits you can get them to respond to that. And I mean, and again, the responses have been, some of ’em I’ve been very surprised at, but they’re listening and they want to know. And I mean, some of our more significant donors have said, this is… Read More
How do you get them to resonate with that on casual visit?… Read More
What did you learn today that you didn’t know when you walked in the gate?… Read More
I mean, what it tells me is that we are getting to these people, now, how do you get to, you know, 2 million people like that?… Read More