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Interview 15695 – Caption Index: 640

How do the people that own the institution feel?… Read More

Interview 15695 – Caption Index: 637

When you talk about spending money, there are zoos that spend 10, 20, 30 million, more maybe on animal exhibits for gorillas or flaming, whatever it is, should these monies be spent more for helping those animals in nature, as opposed to the incredible amounts of money that zoos now… Read More

Interview 15695 – Caption Index: 638

Certainly a big philosophical question. Read More

Interview 15695 – Caption Index: 636

I think you also have to be very cautious because when you send money off to a foreign zoo or something like that, you’ve got to make sure that it’s going to be spent for that which it was meant for. I am aware of monies that have been given… Read More

Interview 15695 – Caption Index: 634

First of all, I don’t think we… We probably have a little bit of a moral obligation. I don’t know that it’s so much a responsibility and I think it totally depends upon an institution. I think it depends on whether an institution’s got the funds to participate in that… Read More

Interview 15695 – Caption Index: 635

Why aren’t you spending that money at home?… Read More

Interview 15695 – Caption Index: 633

Do we have a responsibility to that and can we help them?… Read More

Interview 15695 – Caption Index: 631

What’s your opinion about US zoos and aquariums?… Read More

Interview 15695 – Caption Index: 632

Can they do things to help upgrade developing countries with their zoos, especially where zoos are not the profession but a job filled by people just looking to have work?… Read More

Interview 15695 – Caption Index: 630

So, you can take those for what they’re worth. Sometimes we had good ones. Sometimes we had bad ones. We quit doing them because we weren’t sure that we were really getting valid information. Read More

Interview 15695 – Caption Index: 628

Well, that’s like, duh, we should be doing that. And we learned their cultures. We learned when they would come to visit the zoo and we made things special for them. They would always come on Sunday afternoon after church, after they’ve had their lunch and the families would come… Read More

Interview 15695 – Caption Index: 629

And we tried to make corrections. We got on the Hispanic radio stations. We got on the Hispanic newspaper and we concentrated. And so, zip code surveys, big help to us and exit surveys. Now, exit surveys, you can take ’em for what they want. If you’ve had a great… Read More

Interview 15695 – Caption Index: 627

I think it’s done probably on fairly regularly today because there’s a lot more marketing people involved with the zoo business today. But those zip codes were very helpful to me, particularly in discussions. “Well, we don’t have that many people visiting the Oklahoma City Zoo.” “Oh, excuse me. Let… Read More

Interview 15695 – Caption Index: 625

Now, zip code surveys evolved because when people first started taking zip code surveys, they thought okay, where are these people coming from that are visiting your zoo?… Read More

Interview 15695 – Caption Index: 626

Well, if you took it just on the face value of a zip code, you’d say, “Well, looks like we’re getting this number of people from here, this people from there.” What we found out was 50% of the visitors to the Oklahoma City Zoo lived within 25 miles. Now,… Read More

Interview 15695 – Caption Index: 624

We hired a firm and we did a survey and we got the impression, the zoo was well liked, very popular place. That wasn’t a problem. Yeah, there were concerns about some of the animal exhibits. There was concerns about a lot of different things but overall it gave us… Read More

Interview 15695 – Caption Index: 623

And how do the people feel about this institution?… Read More

Interview 15695 – Caption Index: 621

Hire yourself a good marketing person. I think… Yeah and that’s it. Hire yourself a good marketing person. Just like hire yourself a good PR person. There are some things, you can’t be a Jack of all trade but more likely a master of none. Marketing is a tough thing. Read More

Interview 15695 – Caption Index: 622

And you’re much better having someone who does understand that, give them guidance and give guidance back. I was always glad that I had a marketing person ’cause I am not a marketer. And I don’t know many people with animal backgrounds that are good marketing people. That’s just not… Read More

Interview 15695 – Caption Index: 619

What should I be thinking about?… Read More

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