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Interview 26791 – Caption Index: 290

You know, that whole scenario. Read More

Interview 26791 – Caption Index: 289

Stallion’s getting fired up because he wants to breed back the mare, right?… Read More

Interview 26791 – Caption Index: 288

We can’t have this. So for that, I go through more of a checklist. I try to dampen down the emotional side of animal management issues by looking at the biology and pushing back on staff sometimes to say, what about, what about. I had one keeper many years ago,… Read More

Interview 26791 – Caption Index: 285

I don’t get much pushback on any of that because I want them to make that very logical step forward. If all those are nos, we’ve got some issues then ourselves that we haven’t trained properly, and so on, and so forth. If we’ve got yes’s all over the place… Read More

Interview 26791 – Caption Index: 286

Right?… Read More

Interview 26791 – Caption Index: 287

And he said I screwed up. I said you got one more, we’re done. He made another mistake. He came in, he said I’m gonna be fired. I said you’re fired. That was in the paperwork anyway, to back up what I had said his manager agreed, he said we… Read More

Interview 26791 – Caption Index: 284

Did we, god forbid, put the person in a bad situation where they might have hurt themselves or hurt the animal?… Read More

Interview 26791 – Caption Index: 283

Is the manager managing this person properly?… Read More

Interview 26791 – Caption Index: 281

If we didn’t train the person properly, that’s our fault, right?… Read More

Interview 26791 – Caption Index: 282

Person makes a mistake. Read More

Interview 26791 – Caption Index: 280

Or is it you don’t like the person and so you try to make up what the issue may be and justify disciplinary action. So when it comes to that, I ask the manager to develop a lot of questions about that and be able to answer that. Read More

Interview 26791 – Caption Index: 279

Have those questions been asked and answered?… Read More

Interview 26791 – Caption Index: 277

But is it a case of not being educated, not being trained properly?… Read More

Interview 26791 – Caption Index: 278

Did we give everybody the tools?… Read More

Interview 26791 – Caption Index: 274

And B, if it’s a medical condition, is this resolvable or not?… Read More

Interview 26791 – Caption Index: 275

Manatees are a classic case. The keepers can make that call now and they do. Animal comes in, being rescued, it’s like that animal’s not gonna make it because they’ve had 500 cases to look at and they know what’s going to happen. There’s no real big decision there anymore. Read More

Interview 26791 – Caption Index: 276

When it comes to personnel, I have a very short fuse when it comes to people who repeatedly make the same mistake. That’s not rocket science. Most managers would say that. Read More

Interview 26791 – Caption Index: 272

Absolutely. Read More

Interview 26791 – Caption Index: 273

But it’s like, let’s, A, get to the natural history of the animal, determine, is this the best way this animal’s gonna live for the rest of its life?… Read More

Interview 26791 – Caption Index: 271

Am I consulting with the head veterinarian?… Read More

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