Ours was… The first full-time new staff person I created as director was a volunteer coordinator. And we decided to open volunteerism up to all areas of the zoo. We had volunteers in the maintenance department. We had more volunteers in the horticulture department than any place originally ‘cos everybody… Read More
I think it’s huge. I saw the extreme in action. I was at the Berlin Zoo in 1985 and they had done at that time, this round every morning for damn near a hundred years. They met in front of the lion exhibit. There was the director, the assistant director,… Read More
And it was impressive, the detail. And I’d heard Charlie Schroeder tried to do it in San Diego and Charlie got out on the grounds every day. And I saw Louis get out on the grounds every day. That was probably an impossible situation nowadays, to be able to do… Read More
But you know, they want to see you. I learned real quickly that it wasn’t good enough to be out in the zoo grounds after hours walking around. Your employees wanted to see you see them working ‘cos it also gave them a chance occasionally to dialogue with you. I… Read More
I think the biggest thing for me was passing on what I saw and learned at other zoos. I was pretty good about giving a slideshow and then eventually a PowerPoint on these travels that I did that I would show. We called ’em Lunch and Learns and all the… Read More
Mickey, what was it?… Read More
Lubbock’s Place, or you know, it was just something to expose the staff to what other departments were doing or in my case, exposing what other zoos were doing. You mentioned rounds. Read More
How important is it for a director, for general curators or whomever, how important, especially director, is it to make rounds?… Read More
Part of it was just this elephant thing was time consuming and overwhelming ‘cos it was a double thing. It was the issue of importing the elephants and the issue of getting this elephant exhibit built in time to receive the elephants. I mean, it was a race against time… Read More
Can you expand upon that?… Read More
You know, there’s a tremendous amount out there. I mean, I had a large book collection one time maybe approaching a thousand books. I mean, it’s big, but it’s not monstrous like Michael or anything. And well, my wife could say that she’d read ’em all. I couldn’t say that,… Read More
You know, I always said that I asked three things from my staff. They be professional, and that covers a lot of things. That they have fun. And I added a third one and I got this out of Disney, and that is pay attention to detail. Disney uses the… Read More
I had pretty open discussions. And when I saw certain strengths in certain areas, I would see if I could compliment that with some extra attention. I believed in staff training and exposure, whether it be travel just to see the zoos, travel with the chances to move animals from… Read More
I looked through every annual report, everything that ever came. If anything was longer than one page or something like this, it usually went in my briefcase and I read it at home at night. You could learn what to read and what not to read, but that’s how I… Read More
Horticulture, there’s a horticulture one, zoo horticulture. I would’ve killed for something like this when I was a student. And out of this, there are curators around the country. Bert Castro did it as a master’s special thing and a master’s thing in the early days and now director of… Read More
And I enjoyed it. It sort of kept me young in a way. I remembered those days when I was young and enthusiastic and how exciting things can be when you’re first starting out on your career or dreams. And you could see it in some of these young adults. Read More
The same thing in horticulture, graphics, exhibits, and curatorial staff and probably at the director level. They’re probably at 30% now, which is good. Women are smart. Well, you were talking about these different people that are part of your staff and stuff. Read More
Can you describe your management style and how do you think your staff would describe your management style?… Read More
But at the time, they brought in a new professor to head out the program. I was the new director. We got together and we said we’re gonna make this work. And I am so proud now. It’s a maximum of 60 students in the program at any one time. Read More
It was amazing the number of hours that they have, it’s more than volunteering. I mean, they’re working one on one with a keeper, and that’s one of the reasons for how many people you can take ‘cos it does take time to do this. In fact, we have a… Read More