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And the same with your staff, how can you help them?… Read More

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What can we do with them?… Read More

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And so, I think you need to do that. Read More

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You know, maybe you could get by with stuff in the past that you can’t now, but there’s no reason to not treat people properly, and you know learn, what’s the visitor expect to get out of this?… Read More

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What do they wanna know?… Read More

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Well, I don’t know that it’s any different. I think you better be a good people person. You gotta understand your staff, you gotta understand your visitor. You gotta be able to work with people if you’re gonna be successful, and I think that that hasn’t changed. Read More

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Now saying that, you’ve given me that advice, what skill set, qualities does a zoo director need today as compared to when you were director?… Read More

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Well, I would hope that you would take your job seriously, but also try to enjoy it. I always took my job seriously. I’m not sure I always, what would you say, smelled the roses or enjoyed, I mean, it was exciting, it was challenging, but it was also difficult. Read More

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Any advice for a new zoo director based on your experience?… Read More

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Well, I would hope and I think, you know, with AZA and the accreditation program, they already do all of that. Read More

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I would hope that that, you know, there’s no question that animal care has to be the top priority. You know, animal welfare is a part of it, and there are some zoos, some roadside institutions that don’t give proper animal care, and I would hope that those would improve… Read More

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What makes a good zoo and what’s prepared?… Read More

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What do you think were the most significant changes during your career?… Read More

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Any predictions about the future of US and maybe world zoos, either good or bad?… Read More

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Well no doubt about it, the improvement in the drugs that were available for anesthetizing animals intermuscularly. In other words, the dart gun, and being able to deliver a medication to an animal from a distance, and hitting the muscle. You know, because prior to that, there were other anesthetics,… Read More

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The animal management of what you could get, you know, an animal to do or not do as far as, you know, I was very dependent upon the keepers to know, you know, what’s going on and how they’re doing. But you know, some of it was a physical restraint,… Read More

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I mean, I learned from the various directors that I served under, I learned from the keepers all the time, you know?… Read More

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I don’t know if there’s anything that, you know, was high on my list to accomplish that I didn’t get done. You know, we continued to always improve our educational programs, which were high on the list. You asked about graphics before. I said, “You know, a lot of people… Read More

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Well, I learned from everybody. Read More

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What was your most difficult time at the zoo, what lessons were learned?… Read More