Interview 26791 – Caption Index: 283
Is the manager managing this person properly?… Read More
Is the manager managing this person properly?… Read More
Did we, god forbid, put the person in a bad situation where they might have hurt themselves or hurt the animal?… Read More
Person makes a mistake. Read More
If we didn’t train the person properly, that’s our fault, right?… Read More
Have those questions been asked and answered?… Read More
Or is it you don’t like the person and so you try to make up what the issue may be and justify disciplinary action. So when it comes to that, I ask the manager to develop a lot of questions about that and be able to answer that. Read More
But is it a case of not being educated, not being trained properly?… Read More
Did we give everybody the tools?… Read More
Manatees are a classic case. The keepers can make that call now and they do. Animal comes in, being rescued, it’s like that animal’s not gonna make it because they’ve had 500 cases to look at and they know what’s going to happen. There’s no real big decision there anymore. Read More
And B, if it’s a medical condition, is this resolvable or not?… Read More
When it comes to personnel, I have a very short fuse when it comes to people who repeatedly make the same mistake. That’s not rocket science. Most managers would say that. Read More
Am I consulting with the head veterinarian?… Read More
But it’s like, let’s, A, get to the natural history of the animal, determine, is this the best way this animal’s gonna live for the rest of its life?… Read More
Absolutely. Read More
Now, am I consulting with the CEO?… Read More
Absolutely. Read More
Vets are going, he’s not recovering, okay?… Read More
He has renal failure. So we played this out and I said, we have got to make a decision. This is not fair to this animal. Let’s make a decision. So every time we got to making a decision, the animal’s having a great day. And we stopped talking about… Read More
We validated it for weeks. It’s time to put the animal down. Very emotional for the keepers. But they finally got it, and that’s when I said to ’em, I will make that final decision. Read More
Yeah, some, well, kind of two, if it came to animal or personnel. On the animal side, there’s a tendency for us as humans to wanna over manage all animal management facets. We get crazy with it, I think. We forget the animal’s biology and you know, we jump ahead… Read More