Well, I, I would break it down into maybe two areas. One would be management, personnel management, knowing how to deal with human problems, because those are always big obstacles, people working together. It’s like any kind of primates society, you know, you have a dominance hierarchy and stuff happens within the group, within a zoo. You have natural kind of groups forming within a zoo based on expertise and education, that sort of thing. So, you know, you have the keepers and you have the curators, and you have the veterinarians and you have the directors. So you have a dominant hierarchy and kind of a chain of command, which is supposed to work properly, but doesn’t always, because not everybody follows a chain of command. So that’s one set of problems. And in the Smithsonian, we all had to take manage personnel management courses.
