I’d always had an open door policy. Basically the idea was anybody could walk into my office at any time. Nobody had to make an appointment to walk into my office and talk to me. I made rounds, and certainly in those early days, a long time, I made rounds every morning. So you knew, you know, you knew all the animals personally, and the people. I think one of the things that I learned early on that’s really important and it, and it holds true, not only, you know, you’ve heard any number of people probably over the years say the most important guy in the zoo is the keeper, because he’s the guy who sees that animal every day, he sees the animal morning, noon, and night. He knows the animal’s habits. He knows when the animals are on or off.
