I would say staff, as well the public, are a component, peaceful component, of the environment, as opposed to a friend or enemy. How to be a peaceful component, it’s up to you, the keeper, the curator. It has been said that many newer, younger zoo and aquarium professionals are computer curators with little knowledge of the precepts of Heini Hediger, Lee Crandall, Bill Conway, or knowledge of publications such as the International Zoo Yearbook.