In the beginning it was, it was difficult to get things done simply because people hadn’t been given permission to succeed. They had been told to do something and if it didn’t work out quite right, then they were chastised for it. So, their enthusiasm was almost nonexistent. Their willingness to try new things was nonexistent because they were worried about the punishment. So, by changing that and some people just couldn’t make that change. They just didn’t understand it and as a result, we had to make the change for ’em.
