The ability to listen to people, to listen to keepers, to curators, and evaluate what they say. I think that’s one of the problems today, is that people don’t listen to people. People will come in and say, we’ve got this problem and people say, oh yeah, we know all about it. It’s this and this, no. You sit and listen to them and see what they have to say. This kind of gets into the next question.
