Being a consensus builder, realizing who our audience was realizing what it took to please our visitors, our children, that we were trying to educate, keeping close liaison with the board members, being aware politically, what was going on in the way of new laws and the way of fundraising potential or grants that might be available, not being so egotistical that you thought you knew more than the majority of the other people, just because you had a title that on the personnel roster puts you above someone else, the curator or the keeper or the veterinarian or the marketing director, or someone may have a lot better feel for that particular question or problem than what you did and be willing to listen to them.