And we had a trainer who would train us and was very, Don Meyer, a wonderful man who knew his profession and was very insightful and philosophical. And one of the lessons I learned from him was never defend what you say. Never defend, explain. You should never be in the position to defend your actions. You should explain your actions ’cause the minute you’re defending your actions, you’re doing that. When you explain what you did, it’s a whole different thing. Doesn’t mean everybody agrees with you, but the point is you’re not defending it, you’re explaining. And that was a big thing to me, something I took away.
