The element of surprise. I learned that from my mentor. Marlin was- We had a system at the Lincoln Park Zoo. When the old man, as we used to call him, was on the rounds, every building would phone, the old man’s coming, he’s here. We’d have him targeted all over the zoo. But he was a clever old duck because managing the children’s zoo, he would walk in the front door, we were all busy, ’cause we knew he was coming. He’d walk out the back. Five minutes later, he’d come through, we were all laying around or relaxing, he’d come to the back door and he had us clean and dust off the plants and he kept us busy.
